Privacy Policy

Privacy Policy

Introduction

PATH Occupational Therapy (“we”, “our”, “us”) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This privacy policy outlines how we collect, use, store, and disclose personal information, and your rights regarding that information.

1. Information We Collect

We may collect the following types of personal information through our website (www.pathot.com.au) via an online form:

  • Names
  • Addresses
  • Phone numbers
  • Email addresses
  • Date of birth
  • NDIS numbers
  • NDIS plan dates
  • Medical records and allied health reports
  • Details of medical and allied health service providers

2. How We Collect Information

Personal information is collected directly from you through the website form when you submit a referral or other inquiry.

3. Purpose of Data Collection

We collect personal information to assess whether potential clients are suitable for our services and to provide the necessary occupational therapy services. This information is used solely for service provision and will not be used for other purposes without your consent.

4. Data Sharing  

We do not share your personal information with third parties.

5. Data Storage and Security  

Personal information is stored securely on the Splose platform (www.splose.com), which complies with Australian government regulations for data storage and security. Data is encrypted via SSL and stored within Australia. For more information on Splose’s security protocols, please refer to their security page.

6. Access and Correction of Personal Information

You may request access to or correction of your personal information at any time. Requests can be made via the ‘Contact Us’ section of our website.

7. International Data Transfers  

We do not transfer your personal data outside of Australia.

8. Your Rights 

You have the right to:

  • Opt-out of marketing communications at any time.
  • Request the deletion of your personal data. However, please note that client data is required for the provision of ongoing services and will be retained for this purpose.

9. Cookies and Tracking

We do not use cookies or similar tracking technologies on our website.

10. Changes to This Privacy Policy

If we make any changes to this privacy policy, we will display a notice on our website.

11. Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us through the online form available on the ‘Contact Us‘ section of our website.